The Ultimate Order and Fulfillment Software

Fully Automated | Complete Integration | 100% Right the first Time

Your own automated self-service portal

Complex products and services become a breeze to order with Devicedesk.

Handling orders is at the core of what we do. Devicedesk makes the process of requesting something from a supplier as simple as possible. An order is anything that someone needs – it could be;

  • a quote to supply new laptops for an upcoming project,
  • a purchase order to stock up on spare accessories, or even;
  • a request form for a technical task to be completed

Taking an order is not enough however, there’s much more to it. Once we know what someone wants, we now need to kick off a process to deliver that request. Anytime someone is manually involved in the process it adds delay, cost and the risk of error.

Devicedesk ensures that everything that goes in, is ready for action without follow up or clarification. And if things need to be entered into or pulled from other systems we’ll ensure that process is completed timely and efficiently.

We love integration. It’s our favourite part of the job. When you get systems talking to other systems properly everything runs that much smoother. Yes, there’s always work in getting things connected but we have already built connectors and specialise in some of the best business systems available.

When things are automated, you can use your time to review and reflect. Our data analytics capability will show you everything you need to know about the orders you are handling; volumes, top customers, keywords, statuses and conversions to name just a few.

The cornerstone of all great systems are the right checks and balances to ensure the order is accurate, with all the required information, first time and every time. No more reworking, assumptions or incorrect information.

Our Process

Discovery

We’ll get an understanding of how your business operates; your target market and your pain points.

LAUNCH

It's go-time. Announcements, social posts, customer walk-throughs. At this point, We’ve got an amazing platform up and running - so let’s get the most out of it!

IMPLEMENTATION

Everything from the look-and-feel to the flow of activities from a customer request to fulfillment. This is where the magic starts to happen. By integration time, we’ll have a working site with a beautifully presented front-end ready to go.

PARTNERSHIP

We believe in software partnerships. Whilst we are a software-as-a-service platform, we realise that every solution becomes little ‘custom’ and therefore needs to be nurtured and developed over the longer term.

Amazing results for amazing clients
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B2B commerce as simple as online shopping

Unique approach

We've taken the best online shopping experience, and applied it to business requests. Using the familiar shopping cart process, no customer training is required.

“Devicedesk reduced our labour costs by removing manual processing at all stages. We’ve now scaled our operations to sell more, convert revenue faster and retain margins across customers of all sizes.”

What We Do

Free your team

Handling orders and requests takes time and effort. Why have people waiting on phones, following up incomplete information or performing repeated manual tasks? They have better things to do.

Integrate with Anything

Sync up with inventory, financial, operations or just about anything.

Devicedesk integrations
Why Choose Us?

Running Through the Numbers

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Years Experience
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Companies use Devicedesk
$ 0 M+
In Orders Processed

Built for customers by customers

As corporate IT leaders, we experienced the relative complexity ordering business products in contrast with how simple it was in the consumer world. We thought, there must be a more effective way to engage with our IT suppliers and so Devicedesk was born.

Entrepeneur | Corporate Ops | Technologist

GREG

Commercials | Sourcing | Product

JOE

Digital Founder | Executive | Author

ANT

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