We're here to help

Get instant answers to common questions

Product Support

Contact us for all technical or administrative enquiries. We'll respond in accordance with your support plan SLAs

Tutorial Videos

We have many training and tutorial videos available to help you and your customers come up to speed

Knowledge Base

Our Knowledge Base covers all topics from front-end user access through to advanced adninistration

Frequently Asked Questions

Find out everything you need to know.

We have connectors and deep experience integrating with ServiceNow, Zendesk, Docusign, Xero and countless others. If your system has an API we can talk to it. That’s why we say “integrate with anything”.

You can be setup with a ServiceNow-integrated IT service catalogue within a day. We’ve taken all the hard work out of the picture so you can get the benefit immediately.

All system are currently hosted in Sydney, Australia. We can host in most jurisdictions and geographies. 

Australia’s largest companies have reviewed, and trust Devicedesk’s security approach. By design, we limit our exposure to information security risk by acting as a ‘front door’ to other systems thereby limiting the storage of sensitive information.

Can’t find what you need? Our award-winning customer care team is here.